Lancaster County Food Exchange Terms of Service
1. Purpose of the Service
Lancaster County Food Exchange is a nonprofit platform that enables food banks, pantries, and volunteers to share surplus inventory and request needed food items to reduce waste and improve food security.
We do not sell food, transport food directly, or guarantee availability.
2. Eligibility
You must:
- Be at least 18 years old
- Be authorized to act on behalf of your organization
- Use the platform for lawful, nonprofit food-sharing purposes only
3. User Accounts
You agree to:
- Provide accurate registration information
- Keep login credentials secure
- Notify us immediately of unauthorized account use
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Food Safety Disclaimer
Lancaster County Food Exchange:
- Does not inspect, store, transport, or handle food
- Does not guarantee food condition, safety, or compliance
- Is not responsible for spoilage, contamination, or improper handling
All users are solely responsible for adhering to:
- USDA and Pennsylvania food safety laws
- Local health department regulations
- Safe handling, storage, and distribution practices
5. User Conduct
You agree not to:
- Upload false or misleading inventory
- List unsafe, expired, or prohibited items
- Use the app for commercial resale
- Harass, spam, or misuse the platform
- Attempt to access unauthorized systems or dat
6. Intellectual Property
All content, trademarks, logos, and software on this site belong to Lancaster County Food Exchange or its licensors. You may not copy, modify, or distribute without written permission.
7. Limitation of Liability
To the fullest extent permitted by law:
Lancaster County Food Exchange shall not be liable for:
- Food quality or safety
- Loss of inventory
- Transportation problems
- Service interruptions
- Indirect, incidental, or consequential damages
Your use of the Service is at your own risk.
8. Indemnification
You agree to defend and indemnify Lancaster County Food Exchange against any claims arising from:
- Your use of the Service
- Violation of these Terms
- Violation of any law or regulation
9. Termination
We may suspend or terminate access at any time for:
- Violations of these Terms
- Misuse of the platform
- Risk to other users or the public
10. Changes to These Terms
We may update these Terms at any time. Continued use after changes constitutes acceptance.
11. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania.
12. Contact Information
Lancaster County Food Exchange
Email: contact@lancastercountyfoodexchange.org
Website: https://lancastercountyfoodexchange.org
Lancaster County Food Exchange Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Lancaster County Food Exchange collects, uses, and protects your information.
1. Information We Collect
We may collect:
a. Personal Information
- Name
- Email address
- Phone number
- Organization name
- Account credentials
b. App & Usage Data
- Device type
- IP address
- Login timestamps
- Inventory and request activity
We do not knowingly collect data from children under 13.
2. How We Use Information
We use your data to:
- Operate and maintain the Service
- Facilitate food sharing between organizations
- Communicate service updates
- Improve our platform
- Ensure security and fraud prevention
- Meet legal obligations
3. Data Sharing
We do not sell personal information.
We may share data:
- With partner food organizations for coordination purposes
- With service providers (hosting, email, security)
- When required by law or court order
- To protect the rights and safety of users
4. Data Security
We use industry-standard safeguards:
- Encrypted connections (HTTPS)
- Secure servers
- Limited access controls
However, no system is 100% secure. Use of the Service is at your own risk.
5. Cookies & Tracking
We may use cookies or similar technologies to:
- Improve site performance
- Understand usage patterns
- Maintain session security
You may disable cookies in your browser settings.
6. User Rights
You may:
- Request to view your data
- Request corrections
- Request account deletion
- Opt out of non-essential communications
Requests may be sent to contact@lancastercountyfoodexchange.org.
7. Third-Party Links
Our site may link to third-party sites. We are not responsible for their privacy practices.
8. Data Retention
We retain data only as long as necessary for:
- Operational purposes
- Legal compliance
- Security and auditing
9. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.
10. Contact Us
Lancaster County Food Exchange
Email: contact@lancastercountyfoodexchange.org
Website: https://lancastercountyfoodexchange.org